Troubleshoot External Awnings
Our catalogue of support videos for external covers many of our external products. Each video has been created in response to questions that we have received from our customers. The videos have been designed to help you understand, install and troubleshoot our range of outdoor products. The videos have been thoughtfully created to help you easily access and apply information. Many of them are also supported with images and descriptions so you can easily access the information without having to watch the entire video.
Online Training From the Experts (Customers Only)
Frequently Asked Questions
Installing Ziptrak® Awnings has more steps and can be more complicated than installing internal blinds. Fortunately, there is plenty of support available to help you with the installation process. If you're a Betta Blinds customer you can access our online Ziptrak® installation training videos. If you currently sell Ziptrak® (or meet some of their criteria) you can sign up to the Ziptrak® trade hub which has even more resources.
We're constantly developing new videos to help our customers easily access up-to-date information that can help answer popular questions and solve common issues. If you have any questions that aren't answered by our support videos you can contact our customer service team to access support. Additionally, you can ask us to create a video to help you address a specific issue or problem.
